Business Process Management (BPM) Services

BITS Consultancy Services is a leader in providing end-to-end service offerings in BPM space and has over the years, built up a successful track record of undertaking the BPM related initiatives.

BITS offers the following Services:

  • BPM readiness assessment
  • Creation of BPM strategy
  • Design and implementation of BPM centre of excellence with operating model, job description, governance model and transition plan
  • Defining customize Business Process Methodology and its artefacts, implementation roadmap and maturity model
  • Designing of new business processes as per organisation business model
  • Identification of common/overlapping processes within/across the organisation and rationalization, merging, and standardization of these processes
  • Enhancing business performance by streamlining process
  • Redesigning of business processes and instituting metrics for process improvements
  • Process (re) design / optimisation / re-engineering
  • Documentation of as-is process maps
  • Development of to-be process, aim at improving efficiency, effectiveness, turnaround times and modernization
  • Process gaps / swot analysis
  • Managing organisational and operational risk
  • Training - BPM training and capability transfer
  • Specification and selection of BPMS tools through RFI/RFP/RFQ/RFT Process